ProdExam

/

Help Center

Getting Started

Quick Start Guide

Get up and running with ProdExam in just a few minutes. Follow these steps to build your first usability test and start collecting in-app user research on your live product.


What you'll achieve

Create a ProdExam account with a 7-day free trial

Set up your first project and get your API key

Install the ProdExam SDK in your application

Create and publish your first usability test


1

Create your account

Start by creating your ProdExam account. Every signup begins with a 7-day free trial that includes the full Pro feature set. A card on file is required to start, but you won't be charged until day 8 and you can cancel any time.

  1. Go to the signup page
  2. Enter your full name, email address, and create a password (or click "Continue with Google" / "Continue with GitHub")
  3. You'll be redirected to Stripe Checkout to add a card. The trial doesn't start charging until day 8.
  4. After card capture, you'll land on your dashboard with the trial active
2

Create your first project

Projects help you organize tests for different applications or websites.

  1. After signing up, you'll land on the Dashboard
  2. Click the "New Project" button
  3. Enter a name for your project (e.g., "My Website")
  4. Optionally add your application URL
  5. Click "Create Project"

Your project is created and you'll see your unique API key. Keep this safe - you'll need it for the SDK setup.

3

Install the SDK

Add the ProdExam SDK to your site with a single script tag. No install, no build step, works on any site.

  1. Copy the API key from your project page.
  2. Paste this tag anywhere in your HTML — ideally just before the closing </body>:<script src="https://testflow-fr0h.onrender.com/sdk/sdk.js" data-prodexam-key="YOUR_API_KEY" defer ></script>
  3. Replace YOUR_API_KEY with the key from your project.
  4. Reload the page — the SDK attaches on the next request.
4

Create your first test

Build a usability test to study how participants navigate a specific flow in your app.

  1. Go to your project in the Dashboard
  2. Click "New Test"
  3. Enter a name (e.g., "Checkout Flow Research")
  4. Click "Create Test"
  5. Click "Launch Builder" to design your test
5

Build your test with the Builder

Use the side panel builder to add questions and configure their triggers — the participant actions that fire each question.

  1. Navigate to the page or state in your app where you want a question to fire
  2. Click "Add Breakpoint" — a breakpoint bundles a trigger + question + optional delay
  3. Choose a question type (rating, free text, multiple choice, multi-select, NPS, yes/no, or a pause step)
  4. Pin-comment zones are always available for participants — no setup needed
  5. Preview your test to see how it will appear in the participant's side panel
6

Publish and start running sessions

Make your test live so every visitor to your app sees the ProdExam side panel and can take part.

  1. Click "Publish Test" in the builder
  2. The test status flips from Draft to Active immediately
  3. Monitor responses in the Results tab

Next Steps

How to view test results

How to use AI insights

How to create a team

© 2026 ProdExam. All rights reserved.

Privacy PolicyTerms of Service