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How to Add Questions

Add questions to collect specific feedback from users at key moments in your application.

You can also do this with AI. Try it with Testflow MCP


Question Types

Rating (1-5)

Star rating from 1 to 5. Great for quick satisfaction scores.

Example: "How easy was this to use?"

Free Text

A text area for any-length response. Use for open-ended feedback when you don't want to constrain the answer.

Example: "Describe any difficulties you encountered."

Multiple Choice

Pick exactly one option from a list. Easy to analyze.

Example: "What brought you here today?"

Multi-Select

Pick any number of options from a list. Use when several answers can apply at once.

Example: "Which features have you tried?"

NPS (0-10)

Net Promoter Score scale from 0 to 10. Industry-standard for measuring loyalty.

Example: "How likely are you to recommend this to a friend?"

Yes / No

Binary choice. Best for quick gates: "Did this work for you?"

Example: "Did you find what you were looking for?"

Pause Step

A no-question step that asks the participant to do something before continuing (e.g. "Now try checking out"). Useful for guided multi-step tests.

Example: "Try adding an item to your cart, then click Continue."

How to add a question

  1. Open the test builder (Launch in New Tab from the project page)

  2. Navigate to the page or state in your app where you want the question to fire

  3. Click "Add Breakpoint" in the side panel — a breakpoint = trigger + question + optional delay

  4. Pick the trigger — what participant action makes this question fire (URL match, button click, scroll depth, time on page, etc.)

  5. Choose the question type (rating, free text, multiple choice, multi-select, NPS, yes/no, or a pause step)

  6. Enter your question prompt

  7. For multiple-choice / multi-select: add your answer options

  8. Optionally set a delay (in seconds) between the trigger firing and the question appearing

  9. Click Save

Tips for effective questions

Keep it short

Users are in the middle of a task. Keep questions brief and focused on one thing at a time.

Use ratings for quick feedback

Rating questions have the highest completion rate. Use them for initial impressions.

Follow up ratings with text

After a rating, ask "What could we improve?" to get actionable feedback.

Limit to 3-5 questions

More than 5 questions leads to drop-off. Focus on what matters most.

Make text questions optional

Required text questions can frustrate users. Make them optional when possible.

Do it with Testflow MCP

MCP

You can also add questions to tests using ProdExam's MCP integration with AI assistants like Claude, ChatGPT, or Cursor.

Example prompt:

"List all questions in my Checkout Flow test"

Related Articles

How to use the test builder

How to add comment zones

How to view test results

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